Family & Paediatrician Clinic

THE FUTURE OF FAMILY AND PAEDIATRIC CLINICS

The All-In-One System for Family and Paediatric Clinics

We understand the evolving needs of family and paediatric clinics and are committed to helping clinics transition towards future ready digitalisation. Our platform is designed with comprehensive features and optimised workflows to support daily operations, enhance clinic growth, and drive sustainable revenue performance.

Patient Profile

Link patient profiles with their family members without manual searching

Every patient has a unique profile to securely store health records and clinical documentation. Our platform also allows related family member profiles to be linked together for easier tracking and management.

This is especially useful for paediatric care, where guardian approval is required. Digital signatures can be captured seamlessly, with the ability to select the appropriate guardian profile for consent and documentation.

Medication Reminder

Automated medication reminders to help patients stay on track

Help patients remember to replenish their medication by sending automated reminders via SMS or WhatsApp. This not only reduces the need for manual calls or messages from clinic staff but also minimises the risk of missed or overlooked reminders.

Follow Up & Appointment

Reduce no show rates and eliminate wasted appointment slots

With our platform, you can leverage WhatsApp, LINE, and SMS integrations to simplify follow ups and appointment reminder routines.

By using automated reminders, your clinic can reduce no show rates and minimise wasted appointment slots. Plan doctors’ schedules more efficiently and manage appointments more effectively with kumoDoc™.

Smart Inventory

Manage clinic stock balances with low stock alerts and consumables calculation with ease

Pre configure medications and consumables within your services and allow automatic stock deduction when a service is selected.

Our operating system continuously monitors stock levels in real time, reducing manual checks while providing low stock alerts to ensure timely replenishment and uninterrupted clinic operations.

Billing

Simplify billing with flexible payment options and seamless TPA management

With kumoDoc™ Smart Billing, TPA claims and medication charges are automatically calculated during checkout to ensure accuracy and minimise manual effort. Integrated payment gateway support enables multiple payment options for a smoother and more convenient billing experience. Generate invoices instantly and synchronise them directly with the MyInvois Portal for seamless e-Invoicing compliance.

Paediatric Growth Chart

Ready to use paediatric growth chart templates

Simplify paediatric documentation with ready templates that reduce manual setup for doctors. Track key measurements such as height, weight, and developmental milestones to gain a clear and accurate view of each child’s growth journey.

Electronic Health Record

Electronic Health Record Incorporates with SNOMED CT

Digitise patient health records securely within the platform with unlimited storage for long term accessibility and reliability. Our Electronic Health Record system complies with MOH requirements and integrates SNOMED CT, supporting standardised data and seamless interoperability between private healthcare providers and the public healthcare ecosystem.

We are ISO/IEC 27001:2022 certified (Information Security Management System), providing a trusted platform for data protection and ensuring the confidentiality, integrity, and security of patient information.

SatuSehat

Integrated with SatuSehat (Indonesia)

Fully integrated with SatuSehat to comply with the regulations set by Indonesia’s Ministry of Health (Kementerian Kesehatan Republik Indonesia, KEMKES/KKRI). Patient data and medical records are synchronised in real time with KEMKES servers, enabling your family and paediatric clinic to maintain compliance while the system seamlessly handles reporting, connectivity, and regulatory requirements.

Queue Display

Skip calling patients verbally and let the queue display handle it

With kumoDoc™ Clinic Operating System, you gain access to a free built in queue display feature designed to improve patient flow.

Integrated with your appointment schedule, the queue display shows accurate room assignments and patient information, allowing patients to navigate to the correct room without manual calling. You can also display clinic videos or YouTube content to create a more engaging and comfortable waiting experience.

Patient Infographic

Support post treatment care with patients using ready to use infographics

Support your patients’ post treatment care without additional cost through ready to use infographics available within the platform. These professionally developed infographics, created by the Mediconnexions Consulting team, help patients better understand recovery guidance and improve treatment compliance.

Google Business Profile

Boost your clinic’s reputation with Google Reviews

Apart from maintaining excellent service during your clinic operations, it is equally important to let the public know about the quality of your services.

Boost your clinic’s branding and reputation through a simple and effective approach using our integrated Google Business Profile feature. This allows satisfied customers to leave positive Google Reviews for your clinic, while the records are stored within patient profiles, helping you better understand your customers’ feedback and perception.

Multi-Outlet

Multi-outlet friendly to simplify data synchronisation

If you manage a chain clinic or multiple outlets and require data synchronisation, kumoDoc™ supports seamless connectivity across all locations within a single platform. Patients can visit any outlet without carrying physical reports, as all records are digitally stored and shared across branches.

With multi-outlet capabilities, you can also manage stock transfers, staff scheduling, and sales performance reporting efficiently.

Telehealth

Enable online consultations with built-in telehealth functionality

We understand that sometimes patients are unable to attend your clinic physically due to work commitments or personal circumstances. With online consultations, you can continue to monitor patients’ recovery progress and conduct necessary follow-up discussions remotely.

Photo Capture + Annotation

Create visual and informative health records with ease

Visual comparison plays an important role in documenting a patient’s recovery journey. With kumoDoc™ Clinic Operating System, you can capture images from your phone and upload them instantly to the patient’s profile, keeping all records organised and accessible in one place.

Enhance consultations further with annotation tools that allow you to highlight key information directly on images, creating clearer clinical documentation and more informative health records.

Unlimited Storage

Worried about storage issues? kumoDoc™ has you covered

Replace physical filing cabinets with a digital storage solution without worrying about storage limits or additional fees. With kumoDoc™, unlimited storage allows you to securely keep all patient documents and visual records in one place.

Leave old generation clinic management systems behind and upgrade to a cloud based all in one Clinic Operating System now!

It is time to upgrade from outdated clinic management systems to the cloud based all in one kumoDoc™ Clinic Operating System. With a proven track record across the Kumo™ platform, we have successfully supported Medical Aesthetic, Beauty and Wellness, Dental, and Veterinary industries, delivering the knowledge and expertise needed to achieve outstanding outcomes.

Driven by continuous innovation and new feature development within the Kumo™ platform, our products are built for long term sustainability and growth. We are confident that the kumoDoc™ Clinic Operating System will not only meet your current operational needs but also support your future business expansion and evolving healthcare requirements.

Healthcare Industries We Cater To

Family & Paediatrician Clinic

Obstetrics & Gynaecology

Ophthalmology

Medical Wellness Centres

T&CM

(Traditional & Complementary Medicine)

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WHY CHOOSE uS?

We are a user-friendly platform, backed by a committed team and designed specifically for GP & Primary Care clinics, healthcare and wellness centres, doctors to significantly enhance productivity and establish a solid foundation for long-term success.

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more

All-in-One GP Clinic Operating System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices

User-Friendly, Focusing on Details

kumoDoc™ was designed with doctors and nurses in mind, and once you start using it you will wonder why you waited so long to do so :)

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

As Featured On

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"A good system for a clinic, it helps me to monitor my multi-outlet clinics. kumoDoc™ can link patient data and records within my different outlets, and after-sales service is good."
DR. SUDHAR, Manager
Klinik HealthQuarters
"kumoDoc™ is a good system for clinic use, user-friendly and systematic. Very convenient as it is cloud-based and can access in multiple devices with privacy control. Would definitely recommend this CMS to my fellow colleagues."
DR. TIONG, Founder
Dr.9 Clinic
"Kami pilih kumoDoc™ kerana ia sangat mesra pengguna, dari proses pendaftaran hingga nota kes doktor dan urusan farmasi. Sistem ini juga mampu menyusun data untuk analisis, mematuhi keperluan KKM, serta membolehkan pengguna memuat turun semua laporan dengan cepat."
MS. NUR ADIELA, Operation Executive
Klinik Al-Farabi
"Since the first day of sign up, kumoDoc™ technical team has been very responsive on taking suggestions and making improvements. The system is also very smooth and user friendly."
DR. ARSHAD, Founder
Klinik Arshad
"A comprehensive system for my clinic, all the functions we need is there. kumoDoc™ provided training and prompt response when we encountered an issue. The best all-in-one clinic management system."
MR. ASYRAF, Manager
Health Junction Clinic

Complete Clinic Operations Solution
for Family and Paediatric Clinics,
from Appointments to Billing