Transform the way you manage appointments in your clinic by enabling patients to check available slots through online booking and schedule appointments based on their preferred time. Booking requests can be reviewed internally, allowing your team to accept or reject them while patients receive instant notifications on the status of their booking.

Every new appointment created will be automatically reflected in the system, with automated reminders sent as the appointment date approaches. With these automated processes in place, your clinic can reduce manual work and focus more on delivering high quality patient care.

It is time to leverage AI technology to simplify your workflow and free your hands from manual typing. Kumo™ AI provides a speech-to-text feature that allows you to record case notes simply by speaking.

With just one click, you can start dictating what you wish to document while the system converts your speech into text instantly. The feature also supports multiple languages, allowing you to choose the language that best suits your consultation and documentation needs.

Showing before and after photo comparisons with the photo collage feature helps increase patients’ confidence after completing their treatment. Visual comparisons allow patients to clearly see the improvement and better understand the treatment results.

With annotation tools, you can highlight important areas of the treatment and mark targeted positions directly on the image. This makes it easier to recall treatment details during follow up consultations and helps you provide clearer explanations to patients.

kumoDoc™ provides a built-in queue display feature that allows clinics to show queue numbers clearly on a screen, eliminating the need for staff to call patients verbally. The queue display is synchronised with the appointment dashboard, allowing staff to manage and adjust the calling sequence directly within the system.

Patients can wait comfortably in the waiting area while monitoring their queue status on the screen, improving the overall clinic experience. As the feature is fully integrated within the platform, no additional installation or external system is required.

Prevent miscalculations and unnecessary disputes with employees by using kumoDoc™ to configure your commission structure within the system. Once set up, commissions are automatically allocated to the respective employees or doctors based on the services performed.

The system supports multi-tier commission schemes, allowing you to define commissions by percentage, fixed amount, or position tier. This ensures transparent calculations, accurate records, and a fair and structured commission management process for your clinic team.

With kumoDoc™, you can manage your Google reviews more effectively by sharing a unique review link with patients after their visit. Patients can submit their service ratings through this link, allowing your clinic to track feedback more clearly.

Within the system, you can decide which reviews should be published to your Google Business Profile and which ones should remain internal. This allows your team to identify dissatisfied patients, investigate the issues behind the feedback, and take the necessary steps to improve their experience and rebuild patient satisfaction.

You can conduct quick follow up sessions through online consultations using our built-in Telehealth feature. This allows patients to update their recovery progress remotely, saving them time and avoiding unnecessary travel to the clinic.

You can also schedule Telehealth consultations within your appointment slots, allowing you to block dedicated time for virtual consultations while managing both in-clinic and online appointments efficiently.

Move beyond traditional marketing methods such as cold calling and message blasting by leveraging our fully integrated webstore with payment gateway support. This enables your wellness centre to offer services and retail products online through a seamless online purchasing experience.

With an online sales platform, you can reach more customers, increase convenience for patients, and drive stronger retail and service revenue through an efficient online channel.

To build long term relationships with your customers, our platform provides a loyalty point management program that allows customers to accumulate and redeem points for complimentary wellness services. This approach strengthens customer retention while creating opportunities to promote additional wellness treatments that support continuous health maintenance.

To effectively attract patients and expand the reach of your medical wellness centre, kumoDoc™ provides a wide range of marketing features. You can leverage e-mail, SMS, and WhatsApp (with third-party integration) blasting capabilities to reach out to your patients and promote your medical wellness center. With seamless integration to platforms like Mailchimp, you can create visually appealing and engaging e-mail content to send to your patients. These marketing features offered by kumoDoc™ empower you to enhance patient engagement, increase brand awareness and drive the growth of your centre. Take advantage of these tools to effectively market your medical wellness centre and achieve your business goals.