Opthalmology - kumoDoc

SCALE YOUR OPHTHALMOLOGY CLINIC WITH AN ALL-IN-ONE OPERATING SYSTEM

Let kumoDoc™ Manage Your Ophthalmology Clinics and Its Operations.

Enhance your ophthalmology clinic with kumoDoc™, powered by the Kumo™ Healthcare Operating Infrastructure Platform. Designed to support daily operations such as medical records management, appointment scheduling, and billing processes, provides a structured and efficient workflow for your practice.

Move towards full digitalisation with wide integrations and specialised tools that not only sustain daily operations but also support long term business growth and operational excellence.

Appointments + Online Booking

Keep every stage of the appointment process on track and improve workflow with online booking features

Monitor the progress of every appointment by assigning structured stages within the system. A clear dashboard overview allows you to instantly identify no shows, ongoing consultations, and completed visits for better workflow control.

With integrated online booking, patients can book appointments directly through digital channels, minimising manual communication and significantly reducing front desk workload.

Electronic Health Records

Keep your patients’ electronic health records secure and MOH compliant

Running a clinic requires maintaining organised and secure patient health records that comply with MOH standards.

With kumoDoc™, you can be assured that all records stored within the system are securely managed and aligned with MOH compliance requirements. The platform incorporates SNOMED CT for standardised clinical terminology and integrates with Indonesia’s SatuSehat to meet regulations set by the Ministry of Health of the Republic of Indonesia (Kementerian Kesehatan Republik Indonesia, KEMKES/KKRI), ensuring regulatory compliance across healthcare ecosystems.

Patient Profile Management

A structured digital record space within each patient profile

Compile all patient records and documents within a single, organised profile to prevent misplaced information and ensure consistent and accurate record keeping. From consultation notes and prescriptions to laboratory results, consent forms, and clinical images, everything is securely stored in patient’s profile for easy access and reference.

The system also supports linked family profiles, making it easier to manage paediatric and elderly cases where guardian contact details and consent signatures are required.

Billing

Comprehensive billing process with integrated e-Invoicing

Apply discount percentages and promotional codes directly during billing to ensure accurate payment collection aligned with your marketing offers.

The billing module supports multiple payment entries within a single transaction, enabling patients to combine different payment methods seamlessly while maintaining accurate financial records.

Inventory

Never face stock shortages or complicated stock transfer calculations again

kumoDoc™ goes beyond conventional inventory management by providing intelligent stock balance control and expiry monitoring within a unified system. Automated low stock alerts ensure timely replenishment, helping your clinic avoid shortages and maintain uninterrupted operations.

Stock transfers between outlets are fully recorded within the system, with automatic stock deduction based on batch numbers and expiry dates using the FIFO method. This ensures accurate inventory tracking, minimises wastage, and maintains proper stock control across locations.

E-forms & Template

Integrated E-Registration with Fully Customisable Built-in E-Forms

Deliver a smoother registration experience with e-registration and fully customisable built-in e-forms. Allow patients to fill in required information conveniently via QR scan or messaging platforms, reducing waiting time and improving satisfaction.

All submitted information is captured directly into the system, ensuring accurate records and a seamless workflow for your clinic team.

Medication

Automated medication replenishment reminders for patients

Set up automated medication reminders to help patients replenish their prescriptions on time and maintain a smoother recovery journey.

Automated notifications can be delivered through SMS, WhatsApp, or email, reducing the need for manual follow ups from clinic staff while ensuring patients receive timely reminders and better medication adherence.

Multi-Outlet Management

Centralise multi-outlet data, inventory, and documentation within one platform

Our platform allows you to manage multiple outlet data within the same system, where all information is synchronised and shared seamlessly across outlets. From patient records and appointment schedules to billing information and operational data, everything is connected within a single platform to ensure consistency and accuracy.

This centralised management enables better coordination between outlets, improves operational efficiency, and allows clinic owners or management teams to monitor performance and activities across different locations with ease.

Infographic

Professional Patient Infographics by Medical Writers

Post treatment follow up is an important way to show your care for patients and enhance their overall experience. By providing clear guidance after treatment, patients feel better supported and more confident in your services.

With kumoDoc™, you can access ready to use patient infographics written by Mediconnexions in house medical writers. These professionally prepared materials allow you to easily share relevant information with patients, helping them understand post treatment care and recovery with clear and reliable guidance.

Staff Management

Empower your team to manage attendance and daily workflows with kumoSan

With kumoDoc™, you gain free access to the kumoSan application, empowering your staff to manage their daily workflows independently and stay organised throughout the day.

The platform includes built-in clock-in and clock-out features for accurate attendance tracking, removing the need for a separate attendance system and allowing your clinic to manage staff operations seamlessly within one integrated platform.

Passcode

Maintain a secure audit trail for all record updates with passcode confirmation

Any changes to critical information or data require passcode authentication before they can be saved or published. Each staff member is assigned a unique passcode within the operating system, ensuring that all updates are properly authorised.

With a clear amendment history recorded in the system, you can easily trace who made each change, strengthening accountability while maintaining data accuracy and security.

WhatsApp Blasting

Increase patient engagement and revenue with WhatsApp blasting

Utilise the WhatsApp blasting integration feature as part of your marketing strategy to reach your audience more effectively. Easily broadcast promotions, announcements, and other important messages to your patients through a single platform.

This allows your clinic to engage patients directly, promote services, and deliver timely updates while simplifying communication and marketing efforts.

Leave old generation clinic management systems behind and upgrade to a cloud based all in one Clinic Operating System now!

It is time to upgrade from outdated clinic management systems to the cloud based all in one kumoDoc™ Clinic Operating System. With a proven track record across the Kumo™ platform, we have successfully supported Medical Aesthetic, Beauty and Wellness, Dental, and Veterinary industries, delivering the knowledge and expertise needed to achieve outstanding outcomes.

Driven by continuous innovation and new feature development within the Kumo™ platform, our products are built for long term sustainability and growth. We are confident that the kumoDoc™ Clinic Operating System will not only meet your current operational needs but also support your future business expansion and evolving healthcare requirements.

Healthcare Industries We Cater To

Family & Paediatrician Clinic

Obstetrics & Gynaecology

Ophthalmology

Medical Wellness Centres

T&CM

(Traditional & Complementary Medicine)

FIND OUT MORE

WHY CHOOSE uS?

We are a user-friendly platform, backed by a committed team and designed specifically for GP & Primary Care clinics, healthcare and wellness centres, doctors to significantly enhance productivity and establish a solid foundation for long-term success.

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more

All-in-One GP Clinic Operating System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices

User-Friendly, Focusing on Details

kumoDoc™ was designed with doctors and nurses in mind, and once you start using it you will wonder why you waited so long to do so :)

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

As Featured On

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"A good system for a clinic, it helps me to monitor my multi-outlet clinics. kumoDoc™ can link patient data and records within my different outlets, and after-sales service is good."
DR. SUDHAR, Manager
Klinik HealthQuarters
"kumoDoc™ is a good system for clinic use, user-friendly and systematic. Very convenient as it is cloud-based and can access in multiple devices with privacy control. Would definitely recommend this CMS to my fellow colleagues."
DR. TIONG, Founder
Dr.9 Clinic
"Kami pilih kumoDoc™ kerana ia sangat mesra pengguna, dari proses pendaftaran hingga nota kes doktor dan urusan farmasi. Sistem ini juga mampu menyusun data untuk analisis, mematuhi keperluan KKM, serta membolehkan pengguna memuat turun semua laporan dengan cepat."
MS. NUR ADIELA, Operation Executive
Klinik Al-Farabi
"Since the first day of sign up, kumoDoc™ technical team has been very responsive on taking suggestions and making improvements. The system is also very smooth and user friendly."
DR. ARSHAD, Founder
Klinik Arshad
"A comprehensive system for my clinic, all the functions we need is there. kumoDoc™ provided training and prompt response when we encountered an issue. The best all-in-one clinic management system."
MR. ASYRAF, Manager
Health Junction Clinic

Clinic Operating System tailored for
Ophthalmology Clinics