About Us

We believe the future of the healthcare and wellness industries should not be driven by fragmented systems, complicated processes, and operational inefficiencies. Technology should empower clinics to move faster, operate smarter, and unlock new possibilities for growth.

That belief led to the creation of kumoDoc™.

Built for GP clinics, specialist clinics, medical wellness centres, physiotherapy, and chiropractic centres, kumoDoc™ delivers a connected cloud-based ecosystem designed to centralise operations, streamline workflows, and elevate patient experiences across the entire clinic journey.

As industries continue to evolve in the digital era, businesses require more than just software. They need a scalable technology partner that can support operational excellence, strengthen business sustainability, and create the foundation for long-term expansion and innovation.

kumoDoc™ exists to help clinics embrace that transformation with confidence.

To always be the LEADING technology provider for the beauty and medical industry

Be our customer's PARTNERS rather than vendors

Focus on the MARATHON, not the sprint

Optimum client's SATISFACTION & TRUST with innovation relevant to the industry

Kumo's Milestones

Established with a team within Kuala Lumpur, Penang and Johor Bahru

Founded in Kuala Lumpur, Malaysia, Kumo has seen its fair share of ups and downs in its history. The leadership within Kumo is progressive with a belief to continuously innovate and embrace change. The historical timeline below clearly shows the Kumo principles, which should excite you about what is to come.

2014

The idea to build a sexy Software as a Service (SaaS) system for the Beauty and Wellness industries comes up and gets under way.

2015

Kumo gets incorporated under Gocloud Technologies, with the first system being called BeautiERP (pronounced as Beauty E.R.P.).

2016

Kevin did sales, through cold-calls and canvassing within the spa and beauty industry.

2017

Sales grew and hires began. Hired a few new developers and also our first salesperson to start selling BeautiE.R.P.

2018

Medical Aesthetics clients started to enquire. Tweaked the system to accommodate the requirements of this industry.

Renamed BeautiERP to Aoikumo. Expanded to Jakarta, Indonesia.

2019

Aoikumo started getting known for its resilience and constant improvements. At this point the system was already ahead of industry requirements. Subscriber demands grew as their businesses did and Aoikumo delivered.

2020

COVID-19. The industry was hit, and we wanted to help our subscribers—we developed and launched Webstore, an online sales platform for all our subscribers.

Developed our tablet app called kumoBiz and another staff-based app called kumoSan. We reached a 229% growth between 2019 and 2020.

2021

Dental clinics were in need of an online system. Made some tweaks on the system to accommodate this industry, and included Dental and Periodontal Charting.

Separated the product for dental and a new brand called kumoDent was born, which is aimed for dental clinics.

We also developed a customer/patient-based app called MeTIME Wellness.

2022

Advanced MeTIME Wellness to allow over-the-app purchase.

Launched kumoVet, a Practise Management Software and Scheduling System for Veterinary Clinics.

2023

Launched kumoDoc™, a Practice Management Software for Primary Care, Obstetrics & Gynecology, Pediatrics, and Ophthalmology clinics.

Built a Third Party Administrator (TPA) module and integrated all Kumo™ platforms to WhatsApp, Google applications.

As digital transformation continues to shape the future of the industry, we believe that having a structured and reliable operating system is no longer optional but essential for sustainable growth and long-term success. At kumoDoc™, we remain committed to continuously evolving alongside modern clinics by delivering solutions that support operational excellence, scalability, efficiency and future readiness.

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